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Lama Energy Group

Virtual Sales Agent
24/7 Lead Nurturing
Without Adding Headcount

Lama Energy Group partnered with SuperQube to solve their lead response challenge without expanding their sales team. Our AI-powered virtual sales agent now handles the entire pre-human contact phase of their sales process, operating 24/7 with perfect consistency.

Nonstop

Nonstop

24/7 lead response without hiring international team.

Consistency

Consistency

Consistent brand voice across all interactions.

Synergy

Synergy

Seamless handoff to human sales reps for qualified leads.

Evolution

Evolution

Continuous improvement through machine learning.

Technology Stack

Natural language processing Machine learning CRM integration Calendar API Multi-channel communication

Challenges

hourglass_empty

Manual follow-up taking hours or days.

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Limited coverage during business hours only.

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Inconsistent messaging across sales team.

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Lost opportunities due to delayed responses.

Solutions

bolt

Instant response at any hour.

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Perfect consistency in messaging.

psychology

Intelligent qualification and routing.

battery_full

Persistent follow-up without fatigue.

Challenge details

Lama Energy Group was struggling with timely follow-up on website inquiries. Their lean sales team couldn't respond quickly enough to the growing volume of potential leads, and management faced a difficult choice: hire an expensive international sales team for around-the-clock coverage or continue losing valuable opportunities due to delayed responses.

Traditional chatbots lacked the sophistication and conversational ability needed for effective sales interactions, while hiring additional staff would significantly increase costs and management complexity.

The company needed a solution that would:

  • Provide immediate response to website inquiries at any hour
  • Qualify leads according to specific criteria
  • Answer detailed questions about their energy services
  • Schedule meetings with human representatives
  • Follow up persistently without becoming frustrated or demotivated
  • Maintain a consistent brand voice and quality experience

Project Timeline

Discovery

2 weeks

Development

6 weeks

Testing

2 weeks

Deployment

1 week

Optimization

Ongoing

Solution

The Virtual Sales Agent we built for Lama Energy Group is a
sophisticated AI system that completely handles the pre-human
contact phase of their sales process.

How the Virtual Sales Agent Works

Initial
Contact

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Engages with visitors via chat, email, or form submissions.

Discovery

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Asks questions to understand needs and qualify the lead.

Information
Retrieval

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Accesses product database to answer specific questions.

Decision
Making

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Determines if lead is qualified based on criteria.

Scheduling

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Books meetings with human sales reps for qualified leads.

Results

The virtual sales agent now handles thousands of inquiries monthly that would have required multiple full-time employees, all while delivering consistent quality and faster response times than a human team could achieve.

87%

faster response time to new leads

35%

in qualified meetings booked

24/7

coverage without international sales team

Zero

Zero additional headcount needed despite growth

Our AI sales agent doesn't just replace human work

"It does things no human sales team could achieve at any size. It responds instantly at 3 AM, remembers every detail about our services, and never has a bad day. We're booking more meetings while our sales team focuses exclusively on high-value conversations."

Sales Director

Sales Director

Lama Energy Group

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