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Privacy Policy

Last updated: January 2026

1. Introduction

At SuperQube AI Agency ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (superqube.ai) or engage with our services.

This policy applies to information we collect through our website, in email, text, or other electronic messages between you and our website, and when you interact with our advertising and applications on third-party websites and services.

Please read this privacy policy carefully to understand our policies and practices regarding your information. By accessing or using our website, you agree to this privacy policy. If you do not agree with our policies and practices, you should not use our website.

2. Data Controller

For the purposes of applicable data protection laws, SuperQube AI Agency is the controller of your personal data.

Contact details:
Email: qube@theqube.tech
Website: https://www.superqube.ai

3. Data We Collect

3.1 Personal Data

  • Contact Information: Name, email address, telephone number, company name, and job title when you fill out our contact form or register for our services
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences

3.2 Non-Personal Data

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

4. How We Collect Your Data

4.1 Direct Interactions

You may give us your data by filling in forms, corresponding with us by post, phone, or email, requesting information about our services, subscribing to our publications, requesting marketing materials, or providing feedback.

4.2 Automated Technologies or Interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.

4.3 Third Parties

We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

5. Legal Basis for Processing

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legitimate Interest: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests.
  • Legal Obligation: Processing is necessary for us to comply with the law.

6. How We Use Your Data

We use your personal data for the following purposes:

  • Provide and maintain our services
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. Generally:

  • Contact form submissions are retained for 2 years
  • Technical data is retained for 1 year
  • Marketing preferences are retained until consent is withdrawn

8. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Withdraw Consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at qube@theqube.tech. We will respond to your request within 30 days.

9. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. Data Sharing and Third Parties

We may share your personal data with the following categories of third parties:

  • Service Providers: Third parties who provide services on our behalf, such as hosting, data analysis, and customer service.
  • Analytics Providers: Third-party analytics services to help us understand website usage.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Partners: With your consent, we may share data with trusted business partners.

We do not sell your personal data to any third party.

11. International Data Transfers

Your personal data may be transferred to and processed in countries other than the country in which you are resident. We ensure compliance with applicable data protection laws and use standard contractual clauses approved by the European Commission to safeguard your data during international transfers.

12. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. AI and Automated Processing

As an AI agency, we may use artificial intelligence and automated processing in the following ways:

  • Analyzing usage patterns to improve our services
  • Providing personalized content and recommendations
  • Processing and responding to inquiries
  • Optimizing our website and service delivery

All AI and automated processing is conducted in compliance with GDPR requirements. You have the right to request human review of any automated decision that significantly affects you.

14. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

15. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

17. How We Process Your Data & AI Disclosure

To provide our advanced analysis and automation services, we utilize a robust stack of world-class infrastructure and Artificial Intelligence providers. We prioritize your data privacy and security by adhering to the following principles:

17.1 Our Technology Stack (Sub-processors)

We integrate with several third-party services to execute workflows, store data, and perform AI analysis. These include:

  • AI Models: OpenAI (API), Anthropic, Google Cloud (Gemini), and Microsoft Azure AI.
  • Automation & Integration: Make.com and n8n.
  • Data Storage & Infrastructure: Supabase (PostgreSQL) and SmartSuite.

17.2 Zero AI Training Policy

We access all AI models via professional API interfaces. Unlike consumer-facing chat interfaces, data submitted through our API integrations:

  • Is NOT used to train the foundational models of OpenAI, Anthropic, Google, or Microsoft.
  • Remains your property and is processed solely to generate the specific output you requested.
  • Is handled with technical configurations that minimize data retention (Zero Data Retention where supported).

17.3 Data Integrity & Security

  • Purpose Limitation: We only collect and process data necessary for providing our services (e.g., company research, workflow automation).
  • Automation Safety: Data flows managed via Make.com or n8n are encrypted in transit and are used strictly to connect your selected tools.
  • User Responsibility: Users are advised not to input sensitive personal information (such as government IDs or private health data) into the application.

17.4 International Data Transfers

While we strive to use European-based hosting (e.g., Supabase EU regions) whenever possible, some processing may occur in the United States. To ensure your data remains protected, we:

  • Have Data Processing Addendums (DPAs) in place with all providers.
  • Rely on Standard Contractual Clauses (SCCs) to guarantee a level of protection equivalent to EU standards (GDPR).

16. Contact Information and Complaints

If you have any questions about this privacy policy, or wish to exercise your data protection rights, please contact us:

Email: qube@theqube.tech
Website: https://www.superqube.ai

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority. In the Czech Republic, the relevant authority is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) at https://www.uoou.cz.